H98 FAQ – All Your Questions
Answered in One Place

Getting started on H98 is simple and takes under two minutes. Click on the Register button at the top of any page, fill in your name, mobile number, and choose a secure password. Once you submit the registration form, a verification code will be sent to your mobile. Enter the code, and your account is ready to go. You must be 18 years or older to register and use the platform.

No stress — it happens to everyone. On the Login page, click the "Forgot Password" link. You'll be asked to provide your registered mobile number. A one-time password (OTP) will be sent to that number. Enter the OTP and then set a new password. Make sure your new password is at least 8 characters and includes a mix of letters and numbers for security.

No. H98 allows only one account per person. Creating multiple accounts is against our Terms and Conditions and may result in all associated accounts being suspended and any pending balances being forfeited. If you believe a duplicate account was created in error, please contact our support team immediately to resolve the situation.

Identity verification may be required when you first request a withdrawal or if our system flags unusual activity. You'll be asked to provide a copy of your CNIC (National Identity Card) and, in some cases, a selfie for confirmation. Documents can be uploaded directly through your account dashboard. Verification is usually completed within 24 hours. This process keeps your account — and your funds — safe.

H98 supports the most popular payment options available in Pakistan. You can deposit using:

• JazzCash – mobile wallet transfer
• Easypaisa – mobile wallet transfer
• Raast – instant interbank payment
• Bank Transfer – direct from any Pakistani bank account
• Debit / Credit Cards – Visa and Mastercard
• Mobile Wallets – other supported digital wallets

All deposits are processed in PKR and credited to your account instantly or within a few minutes depending on the method.

The minimum deposit at H98 is PKR 200, making it accessible for players with any budget. There is no maximum deposit cap for most methods, though your bank or wallet provider may have their own daily limits. If you ever run into a limit issue, our support team can guide you through alternative top-up options.

Most withdrawals via JazzCash, Easypaisa, and Raast are processed within 1–3 hours. Bank transfers may take up to 24 hours depending on your bank's processing schedule. H98 aims to process all withdrawal requests on the same day they are submitted, provided your account is verified and the request is made during normal business hours. Always make sure your withdrawal details match your registered account information to avoid delays.

H98 does not charge any platform fees on standard deposits or withdrawals. However, your payment provider (e.g. JazzCash, your bank) may apply their own transaction charges. We recommend checking with your provider if you're unsure about any third-party fees before initiating a transfer.

New players at H98 are welcomed with a first deposit bonus. After you register and make your first qualifying deposit, the bonus is automatically credited to your account. The exact bonus percentage and maximum amount may vary depending on the current promotion, so we recommend checking the promotions page after logging in to see the latest offer available to you.

Wagering requirements are the number of times you need to play through a bonus before you can withdraw the winnings from it. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place bets totalling PKR 10,000 before that bonus converts to withdrawable cash. Different games may contribute differently toward the wagering total — slots typically count 100%, while table games may count less. Full details are always listed in the individual bonus terms.

Yes — most H98 bonuses have an expiry window, typically between 7 and 30 days from the date of issue. If you don't meet the wagering requirement within the active period, the bonus and any associated winnings will be removed from your balance. You'll always see the expiry date in your bonus wallet, so keep an eye on it and plan your play accordingly.

Absolutely. Cricket is at the heart of H98's sports betting section. You can place bets on Pakistan Super League (PSL), T20 internationals, One-Day Internationals, Test matches, and other major cricket tournaments. Markets include match winner, top batsman, top bowler, total runs, over/under, and live in-play betting. Odds are updated in real time, so you can react as the game unfolds ball by ball.

H98's casino section is packed with options to suit every type of player:

• Slot Games – hundreds of titles including classic 3-reel, video slots, and jackpot games
• Live Casino – real dealers streaming Baccarat, Roulette, Blackjack, and Dragon Tiger
• Table Games – digital versions of Poker, Andar Bahar, Teen Patti, and more
• Crash & Instant Games – quick-play titles with multiplier mechanics
• Esports Betting – wagers on popular gaming tournaments

New games are added regularly, so the Game Lobby always has something fresh to explore.

Yes — H98 offers full in-play / live betting on supported cricket matches and other sports including Football. Once a match goes live, you'll see the live betting markets appear automatically in the Bet section. Odds shift in real time based on match events, so you can place bets even after the toss or mid-innings. You can also follow score updates directly on the platform.

The H98 VIP programme rewards loyal players with exclusive perks that increase as you move up through the tiers. Benefits include higher withdrawal limits, personalised bonuses, faster customer support response, dedicated account managers at senior levels, and access to special VIP-only promotions. Points are earned through regular wagering activity across all games and sports. Visit the VIP page to check current tier requirements and benefits.

Many slot titles on H98 offer a demo or free-play mode that lets you spin without wagering real PKR. This is a great way to get familiar with the game mechanics, paytable, and bonus features before committing real money. Simply browse the Slot Games section, look for the "Try Demo" option on supported games, and play as long as you like. Note that winnings in demo mode cannot be withdrawn — they're for practice only.